Privacy Policy
Last Updated: 27 June 2026
OVERVIEW
Moncrieff Cabinet Making Pty Ltd (“Moncrieff Cabinet Making”, “we”, “our” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our Website, submit an enquiry, request a quotation, engage our services or otherwise communicate with us.
By using our Website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.
1. WHAT PERSONAL INFORMATION WE COLLECT
Depending on how you interact with us, we may collect personal information including your name, email address, telephone number, residential or project address, business name (where applicable), details relating to your project, building plans or drawings you provide, measurements or specifications, photographs supplied by you, records of communications with us and information submitted through our Website contact forms.
We only collect personal information that is reasonably necessary to provide our services, respond to your enquiries or fulfil our legal obligations.
2. HOW WE COLLECT INFORMATION
We may collect personal information when you contact us through our Website, call or email us, request a quotation, meet with us during a consultation, arrange a site measure, engage us to complete a project or communicate with us throughout your project.
We may also automatically collect limited technical information when you use our Website, including your browser type, IP address, pages visited and general website usage. This information helps us maintain and improve the performance of our Website.
3. WHY WE COLLECT YOUR INFORMATION
We collect personal information so we can respond to enquiries, prepare quotations, arrange consultations, design, manufacture and install custom cabinetry, communicate throughout your project, manage customer relationships, improve our Website and services, meet legal and regulatory obligations and protect our legal rights where necessary.
We do not collect personal information for purposes unrelated to our business without your consent unless required or authorised by law.
4. WEBSITE COOKIES AND ANALYTICS
Our Website may use cookies and similar technologies to improve Website performance, remember user preferences, understand how visitors use our Website and enhance your browsing experience.
We may also use website analytics services to better understand visitor behaviour and improve our Website.
You can choose to disable cookies through your browser settings, although doing so may affect certain Website functionality.
5. DISCLOSURE OF PERSONAL INFORMATION
Where reasonably necessary to operate our business or where required by law, we may disclose your personal information to suppliers, manufacturers, subcontractors, installers, delivery providers, IT service providers, website hosting providers, professional advisers such as accountants or legal advisers, or government authorities where legally required.
We do not sell your personal information to third parties.
6. STORAGE AND SECURITY
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Personal information may be stored electronically or in physical records where appropriate.
Although we take reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. RETENTION OF PERSONAL INFORMATION
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes or enforce our agreements.
When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it where appropriate.
8. ACCESSING OR CORRECTING YOUR INFORMATION
You may request access to the personal information we hold about you or request that inaccurate or incomplete information be corrected.
Requests should be made using the contact details provided below.
Where permitted under Australian privacy laws, we may refuse access in certain circumstances. If this occurs, we will provide reasons where required by law.
9. THIRD-PARTY WEBSITES
Our Website may contain links to third-party websites for your convenience.
These websites operate independently of Moncrieff Cabinet Making and we are not responsible for their content, security or privacy practices.
We encourage you to review the privacy policies of any third-party websites you visit.
10. MARKETING COMMUNICATIONS
From time to time, we may send information relating to our services or business.
If you receive marketing communications from us, you may request to stop receiving them at any time by contacting us.
We may continue to send communications that are necessary to manage an active quotation, project or other business relationship.
11. CHILDREN’S PRIVACY
Our Website and services are not intended for use by children.
We do not knowingly collect personal information from children without appropriate authorisation.
12. AUSTRALIAN PRIVACY PRINCIPLES
Moncrieff Cabinet Making manages personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.
Nothing contained within this Privacy Policy limits any rights available under applicable Australian privacy legislation.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, services or legal obligations.
The most current version will always be available on this Website.
Your continued use of our Website following any updates constitutes acceptance of the revised Privacy Policy.
14. CONTACT US
If you have any questions regarding this Privacy Policy or how we manage your personal information, please contact us:
Moncrieff Cabinetmaking Pty Ltd
5/7 Greg Jabs Drive
Garbutt QLD 4814
Phone: (07) 4728 8700
